Doosan Infracore Europe has appointed INTRAC Group as the company’s new Authorised Dealer for the three Baltic countries of Latvia, Estonia and Lithuania. INTRAC is now solely responsible for sales and servicing of the Doosan crawler, wheeled and mini/midi excavator, wheel loader, articulated dump truck and attachment ranges in Latvia, Estonia and Lithuania.
INTRAC’s sales and service centre for Latvia in Riga is acknowledged as one of the best in the Baltic region. The company also has impressive facilities at its branches in Vilnius and Tallinn, which are the focal points for the service INTRAC provides in Lithuania and Estonia, respectively. In total, INTRAC has 13 outlets with workshops and 55 fully equipped service vans in the Baltic region.
Highly Professional and Dedicated to Customer Support
Charlie Park, CEO of Doosan Infracore Europe, commented: “We are very excited by the appointment of INTRAC as our dealer partner in the Baltic countries. Right from our first meeting with INTRAC, I was struck by the professionalism of the management at the company and their strong desire to move forward with the Doosan brand.
“Further discussions with the INTRAC team highlighted the strong focus on customer support. Their priority is to support the customer at every level of their ownership experience and the company’s commitment to provide a class leading level of aftersales support will only help grow both INTRAC and Doosan in the Baltic markets.”
Carl Leijonhielm, CEO of INTRAC, said: “We are delighted to be able to offer the Baltic market the market-leading range of products from Doosan. Doosan is one of the world’s leading producers of wheeled excavators and is world number six in terms of overall construction machinery sales.
“Our new appointment as an Authorised Dealer for Doosan will play a key role in further developing our sales of construction machinery, filling major gaps in our product offering for the Baltics.”
INTRAC customers benefit from superb on-site service networks, covering everything from emergency repairs to routine maintenance. The company’s factory-trained engineers have many years of hands-on experience of repairs and servicing of plant and machinery.