Caterpillar has recently launched a comprehensive library of how-to videos and articles for customers that prefer to do their own maintenance and repairs.
These how-to instructional videos are said to provide simple, clear, and easy-to-follow instructions for common maintenance, repair, and inspection tasks. Developed by Caterpillar experts, the series instils confidence in customers that they can properly perform these tasks.
“Customers can view these short how-to videos with the goal of making it simple, clear, and easy for them to maintain their Cat equipment,” says Jay Ramasamy, vice president, sales & marketing for Caterpillar’s Construction Industries Services Division.
Developed, the company says in direct response to what customers are asking for, the videos are designed to help save customers’ time and money and assist those who prefer to do their own maintenance at a time that’s convenient with them.
Expanding Catalogue
The current library includes nearly 60 how-to videos produced in English with subtitles in 23 different languages.
As a complement to the DIY videos, Caterpillar has also developed a blog series covering the most popular maintenance tips. The articles break down inspection, maintenance and repair, and replacement information into easily understandable steps. The blogs provide another solution to help boost the confidence of DIY customers.
Wide Coverage
While often featuring a machine as an example, the maintenance information applies to all machines in general and are not specific to a particular model or type.
For customers upgrading their equipment, the series also offers clear and concise instructions on how to install various Cat upgrade kits, such as light guards, cab guards, and fire extinguisher mounts. Expanding beyond maintenance, the video catalogue dives into tips for selecting steel tracks for excavators, dozers, and loaders.
Customers can access Caterpillar’s DIY video series at:
https://www.youtube.com/playlist?list=PLjMeTrwp70gXcvnDSxi-JmuHt1qsK5c5
and the DIY blog site at www.cat.com/en_US/blog/equipmentmaintenance.html
