Company to utilize SmartEquip’s service support and procurement solution across seven countries
SmartEquip, a Ritchie Bros. company, welcomes Europe’s largest equipment rental company, Loxam, to its global equipment service and parts procurement network.
In addition to supporting Loxam locations across France, where the solution is scheduled to go into its pilot testing phase in autumn, the platform is subsequently scheduled also to cover the company’s international business units in Belgium, Denmark, Germany, Ireland, the Netherlands, and Switzerland.
“We are delighted to welcome European industry leader Loxam to the SmartEquip Network, and to work together in creating a broad set of equipment lifecycle efficiencies for the company,” says Alexander Schuessler, SmartEquip’s founder and president of its international group.
“And while Loxam’s equipment base is diverse and covers a wide geographic footprint, many of the company’s suppliers are already part of the global SmartEquip Network and are eager to further expand their use of the platform with this implementation.”
SmartEquip’s platform will connect suppliers directly with the parts and service workflow of Loxam’s individual locations, providing benefits to both sides.
These suppliers will be able to provide real-time, equipment-specific service support at reduced effort and begin to receive electronic orders for parts and other items. Loxam, in turn, expects to benefit from service technician time savings, improved spare part procurement efficiencies, as well as increased equipment uptime.
“SmartEquip’s platform represents a natural fit with Loxam’s current digitization initiatives,” adds Thierry Lahuppe, Loxam Equipment Director.
“The solution’s combined approach to electronic spare parts procurement, digital service technician support, and to reducing equipment downtime, represents large opportunities for lifecycle efficiency improvements and enhanced profitability.”
With Loxam’s addition, SmartEquip now supports the five largest construction equipment rental companies in the world, including United Rentals, Sunbelt Rentals, Aktio, and Herc, alongside approximately 100 rental fleets and more than 650 suppliers across North America, Europe, and Japan.